USE OF A CHATBOT IN AUTOMATED INFORMATION SYSTEM FOR PROCESS MANAGEMENT IN EDUCATION: USE OF A CHATBOT IN AUTOMATED INFORMATION SYSTEM FOR PROCESS MANAGEMENT IN EDUCATION

Desislava Ivanova; Valentin Atanasov

doi:10.46687/jsar.v27i1.411

Authors

Desislava Ivanova Konstantin Preslavsky University of Shumen, Faculty of Technical Sciences, Bulgaria
Valentin Atanasov Konstantin Preslavsky University of Shumen, Faculty of Technical Sciences, Bulgaria

DOI:

https://doi.org/10.46687/jsar.v27i1.411

Keywords:

Chatbot, Automated Information System, Education, Python, Django

Abstract

This scientific paper presents a role-based aspect of chatbots in the educational field, covering certain of their advantages and disadvantages. Future trends in their development are presented. The use and implementation of chatbots in an automated information system for process management in the educational field is discussed.

Author Biographies

Desislava Ivanova, Konstantin Preslavsky University of Shumen, Faculty of Technical Sciences, Bulgaria

Konstantin Preslavsky University of Shumen, Faculty of Technical Sciences, Bulgaria, e-mail: d.n.ivanova@shu.bg

Valentin Atanasov, Konstantin Preslavsky University of Shumen, Faculty of Technical Sciences, Bulgaria

Konstantin Preslavsky University of Shumen, Faculty of Technical Sciences, Bulgaria, e-mail: v.atanasov@shu.bg

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USE OF A CHATBOT IN AUTOMATED INFORMATION SYSTEM FOR PROCESS MANAGEMENT IN EDUCATION