PARENTAL ASSESSMENT OF THE QUALITY OF EDUCATION IN KINDERGARTEN – SATISFACTION, TRUST, PARTNERSHIP, SHARED RESPONSIBILITY

PARENTAL ASSESSMENT OF THE QUALITY OF EDUCATION IN KINDERGARTEN – SATISFACTION, TRUST, PARTNERSHIP, SHARED RESPONSIBILITY

Authors

  • Snezhanka Georgieva Department of Pedagogy and Educational Management, Faculty of Education, Konstantin Preslavsky University of Shumen, Shumen 9712, 115 Universitetska St., e-mail: s.dobreva@shu.bg
  • Denitsa Zagorcheva-Koycheva Department of Pedagogy and Educational Management, Faculty of Education, Konstantin Preslavsky University of Shumen, Shumen 9712, 115 Universitetska St., e-mail: d.zagorcheva@shu.bg

DOI:

https://doi.org/10.46687/jsar.v30i1.492

Keywords:

Pre-school education, Kindergarten, Partnership „family – institution“, Trust, Parents’satisfaction, Communication

Abstract

This article examines the interaction between the family and the kindergarten as a key factor in early childhood development, socialization and emotional well-being. The kindergarten is analyzed as a dynamic social environment in which parents are positioned not as external consumers but as equal partners. Particular emphasis is placed on the transformation of relationships from a formal institutional level to a shared community and responsibility built on mutual trust and constructive dialogue. The study highlights the exploration of parental perspectives as an essential indicator of the quality of preschool education and as a tool for institutional reflection. In this context, the main objective of the present research is to provide an in-depth assessment of the quality of the communication process, the channels of information sharing, and the level of parental satisfaction. Parents and guardians participated in the survey, and their responses provide a rich empirical basis for analysis. The findings outline both the strengths of the established practices and the potential areas for further development of the dialogue between the institution and the home.

Author Biographies

Snezhanka Georgieva, Department of Pedagogy and Educational Management, Faculty of Education, Konstantin Preslavsky University of Shumen, Shumen 9712, 115 Universitetska St., e-mail: s.dobreva@shu.bg

Department of Pedagogy and Educational Management, Faculty of Education, Konstantin Preslavsky University of Shumen, Shumen 9712, 115 Universitetska St.,
e-mail: s.dobreva@shu.bg

Denitsa Zagorcheva-Koycheva, Department of Pedagogy and Educational Management, Faculty of Education, Konstantin Preslavsky University of Shumen, Shumen 9712, 115 Universitetska St., e-mail: d.zagorcheva@shu.bg

Department of Pedagogy and Educational Management, Faculty of Education, Konstantin Preslavsky University of Shumen, Shumen 9712, 115 Universitetska St., e-mail: d.zagorcheva@shu.bg

References

Boykov, V., Gotseva, M. Barieri v doverieto pred interkulturnata komunikatsia. Knowledge. Vol. 55. 5., Skopje, 987-993.

Dimov, B., Traykovska, D. (2014) Role of puppet theater in early child development, Conference Proceedings – 1st International Conference Education Across Borders, ISSN 2241-8881, 661-662.

Eyubova, S., Georgieva, S., Kozhukharova, P., Zagorcheva, D., Kovchazova, V., Stoyanova, I., Vicheva, Z. (2026) „Vizh me – Chuĭ me – Govori s men“ – razvitiĭno-orientiran model za nablyudenie i pedagogicheska refleksiya v preduchilishtnoto obrazovanie, – V: Sbornik s materiali ot ÍÍ Mezhdunarodna nauchno-prakticheska konferentsiya „DET•SKATA GRADINA I UMENIYATA NA 21. VEK”, Universitet•sko izdatelstvo „Episkop Konstantin Preslavski“, ISBN: 978-619-201-909-9 2026. 82-92.

Ilieva, M. Vzaimodeĭstvie s romskoto semeĭstvo v multikulturna obrazovatelna sreda, Izd. Trakiĭski universitet – DIPKU, 2017, ISBN 978-954-691-077-6, p.140.

Mikhaĭlova, R., Petrova, I. Mezhduinstitutsionalno sŭtrudnichestvo v sotsialnata rabota – predizvikatelstva i perspektivi, Sbornik nauchni trudove ot pŭtuvasht seminar Bukuresht – Kipŭr, Pedagogicheski fakultet, Shumen: UI „Episkop Konstantin Preslavski“, ISBN 978-619-201-922-8. 75-82.

Mizova, B., Tsvetanska. S. Izmereniya na doverieto v pedagogicheskata komunikatsiya. Pedagogicheskata komunikatsiya: traditsionna i digitalna ot Vtora mezhdunarodna konferentsiya, 5–6 April 2019. Veliko Tŭrnovo: Faber, 2019, 111-123.

Topolska, E. Modeli za roditelsko uchastie v spodeleni otgovornosti mezhdu semeistvo i uchilishte, Pedagogicheska komunikatsiya v usloviyata na kriza, izd. „Faber“, 2022, ISBN 978-619-00-1558-1, 372-380.

Vlaseva, R. Komunikatsiyata v (izvun) uchilishtnata obshtnost kato chast ot strategiyata na uchilishteto, Godishnik na Shumenski universitet „Episkop Konstantin Preslavski“. Pedagogicheski fakultet. Tom XXІХ D. 2025. Shumenq,UI " Episkop Konstantin Preslavski ". 2025, ISSN 1314-6769 (online), 776-786.

Downloads

Published

05.11.2026

How to Cite

Georgieva, S., & Zagorcheva-Koycheva, D. (2026). PARENTAL ASSESSMENT OF THE QUALITY OF EDUCATION IN KINDERGARTEN – SATISFACTION, TRUST, PARTNERSHIP, SHARED RESPONSIBILITY: PARENTAL ASSESSMENT OF THE QUALITY OF EDUCATION IN KINDERGARTEN – SATISFACTION, TRUST, PARTNERSHIP, SHARED RESPONSIBILITY. JOURNAL SCIENTIFIC AND APPLIED RESEARCH, 30(1), 161–179. https://doi.org/10.46687/jsar.v30i1.492